They genuinely care

This shop has been good to me, whether I am buying something or having to take out a loan. They are always kind and genuinely care about their customers. Always a  hello and thank you for your business. I am happy to do business with them.

 I recommend this shop

I have used several pawn shops in Salem over the years, and I feel compelled to write a review because this place is by far the best. I sold some antique silver there last week, and was offered more money than the other 2 places I went to.  The guys were straight-up about how they had calculated the price, and I found it fair.   The staff was professional and the shop itself was nicer/newer than what I’ve seen elsewhere.  I recommend this shop above the others in town… big time.

Amazing selection of movies

Amazing selection of movies. Great people, awesome music, always (see) smiles when you walk into Capital Pawn.

Friendly, knowledgeable

Great place to buy and sell. Friendly, knowledgeable staff, clean environment with a great selection of everything.

Forever customer

Seriously the best people, hands down. Every time I come in, whether to shop or loan, the staff is so friendly and accommodating. Their prices are super reasonable and loan prices are totally fair. I’ll definitely be a forever customer.

Best customer service

Best customer service I have ever received, and continue to do so! The staff is awesome and friendly! They are always willing to work with you. Hands down, the best pawn shop I have ever been to!

Great group of people

Came in to sell some jewelry and ended up looking around as well. What a great group of people. Very friendly staff. They offered rewards to my girls for good behavior. I will be going back for sure.

Return customer without question

First time customer here today. Capital Pawn had advertised a guitar on Craigslist that I was interested in. It’s about a 30-40 drive for me one way, and decided to head on down. Upon arrival I was cheerfully greeted, and (they) were very helpful & informative. I also had a couple items that I wanted to inquire about getting “trade” on. (They) gave me absolute fair prices on my items, and a good deal on my new guitar. I’ve been to a few pawn shops in the surrounding area before, but I must say that this one is on top of them all. Very clean, organized, comfortable environment, and as mentioned…an OUTSTANDING staff. I will be a return customer without question.

Capital Pawn is the best

I have been a customer for a long time. There prices are very reasonable on their merchandise. The staff are always friendly and greets you with a smile and a welcome. Their store is clean and well organized. I love shopping there, and I live clear on the other side of town and won’t shop at any other pawn store. Capital Pawn is the best. Thank you all for your great service.

Hundreds of DVD’s

This is the third time I come to Capital pawn looking for a specific DVD, and found it! Capital Pawn has a selection of hundreds of DVD’s.

Big selection

This place is very professional, with helpful and nice people. I use them for quick loan and they are very reasonable. The place is big, very clean, with a big selection of electronics, jewels and a lot of other things you might be looking for. I highly recommend them.

Capital Pawn is the best

I have been a customer for a long time. There prices are very reasonable on their merchandise. The staff are always friendly and greets you with a smile and a welcome. Their store is clean and well organized. I love shopping there, and I live clear on the other side of town and won’t shop at any other pawn store. Capital Pawn is the best. Thank you all for your great service.

Only place to go

These guys are the best. They always beat the competition, there is no better pawn shop around. They give fair prices and a professional experience, I trust these guys. Capital Pawn is the only place to go.

Capital Pawn is the best

I have been a customer for a long time. There prices are very reasonable on their merchandise. The staff are always friendly and greets you with a smile and a welcome. Their store is clean and well organized. I love shopping there, and I live clear on the other side of town and won’t shop at any other pawn store. Capital Pawn is the best. Thank you all for your great service.

5 stars for sure

About to be walking down to my favorite place always feel welcomed when I walk in almost like home… 5 stars for sure.

Forever customer

Seriously the best people, hands down. Every time I come in, whether to shop or loan, the staff is so friendly and accommodating. Their prices are super reasonable and loan prices are totally fair. I’ll definitely be a forever customer.

Exceeded expectations

Extremely nice staff, reasonable prices and willing to work with you. I have always been a little leery of pawn shops but these guys exceeded my expectations. I enjoy going in, looking around and seeing what kind of treasures I can find. Keep up the good work!

Extremely helpful, polite

Stopped in to purchase a rifle for hunting season. I just so happen to have an ex-girlfriends diamond ring in my car and decided to try and trade up for a rifle. (They) were extremely helpful, polite, and understanding of what I was looking for.. and did not push me to buy anything I didn’t want, nor pushing for me to trade in the ring. After looking through the selection of rifles on the wall and discussing things, we came to an agreement on a nice rifle/scope combo. All said and done they decided to throw in a decent plastic case, sling and reduced cost on some ammo.

All and all I was extremely happy with the customer service and honesty of the employees. Very friendly staff and extremely helpful. Thanks for the smooth transaction. I hope to do business again.

Clean, well organized

5 star establishment that prices fairly and has impeccable customer service. Clean, well organized and quality goods on the floor. If you are looking to make a purchase that goes ‘bling’ or goes ‘boom’, this should be your first stop.