They genuinely care

This shop has been good to me, whether I am buying something or having to take out a loan. They are always kind and genuinely care about their customers. Always a  hello and thank you for your business. I am happy to do business with them.

 I recommend this shop

I have used several pawn shops in Salem over the years, and I feel compelled to write a review because this place is by far the best. I sold some antique silver there last week, and was offered more money than the other 2 places I went to.  The guys were straight-up about how they had calculated the price, and I found it fair.   The staff was professional and the shop itself was nicer/newer than what I’ve seen elsewhere.  I recommend this shop above the others in town… big time.

Amazing selection of movies

Amazing selection of movies. Great people, awesome music, always (see) smiles when you walk into Capital Pawn.

Friendly, knowledgeable

Great place to buy and sell. Friendly, knowledgeable staff, clean environment with a great selection of everything.

You guys rock!

Best pawn to go in town! Love all the staff and never had a bad experience. Always helped in my time of need! Very helpful and friendly, from loans to quotes to just browsing. They know what’s in and out, and are good about making the best deal for both parties. I consider them like family because they are just that freakin awesome, and there you have it ladies and gents – what’s left to say, besides you guys rock!

They genuinely care

This shop has been good to me, whether I am buying something or having to take out a loan. They are always kind and genuinely care about their customers. Always a  hello and thank you for your business. I am happy to do business with them.

Fabulous deal on great gun

Just bought a new-to-me shotgun at Capital Pawn – the guys were great to work with, and I got a fabulous deal on a great gun. Will most definitely do business with them again.

Find a wedding ring or gift

So happy with the friendly staff, and great service. Wonderful people working there with kind hearts. Definitely a place I’d recommend to go to when looking for a wedding ring or a special gift for your sweetheart!

Very accommodating

During my first visit, I was greeted by many of the staff, and they were very nice, knowledgeable, and helpful, even when busy. Very accommodating for questions. Made a substantial purchase based on their great customer service.

Quality items

Friendly staff and excellent customer service! I must say I didn’t know what to expect with it being my first time there but I was pleasantly surprised with how knowledgeable and helpful they were. They also have an assortment of quality items. I’m looking forward to visiting again soon!

Went above and beyond

I purchased a firearm at Capital Pawn and I have to say the staff there was top notch. I was communicating with one individual via their FB page and when I went in to purchase the item, I dealt with another individual who was quick to look up the conversation that took place and completed the deal.

Capital Pawn went above and beyond with my purchase. I was looking at the same firearm on a gun broker site and found it there for a bit less than what Capital was advertising for. These guys matched the price of what I would have had to pay for the firearm and shipping. I have bought smaller things from Capital before, but this was my first “larger dollar” item and I walked away a VERY happy customer. These folks are fair, nice, and overall great place to do business at. I highly recommend them.

Highest recommendation

Professional, understanding, honest, ethical, and non-judgmental. I give Capital Pawn my highest recommendation.

Best customer service

Best customer service I have ever received, and continue to do so! The staff is awesome and friendly! They are always willing to work with you. Hands down, the best pawn shop I have ever been to!

Exceeded expectations

Extremely nice staff, reasonable prices and willing to work with you. I have always been a little leery of pawn shops but these guys exceeded my expectations. I enjoy going in, looking around and seeing what kind of treasures I can find. Keep up the good work!

Great group of people

Came in to sell some jewelry and ended up looking around as well. What a great group of people. Very friendly staff. They offered rewards to my girls for good behavior. I will be going back for sure.

Clean, well organized

5 star establishment that prices fairly and has impeccable customer service. Clean, well organized and quality goods on the floor. If you are looking to make a purchase that goes ‘bling’ or goes ‘boom’, this should be your first stop.

Capital Pawn is the best

I have been a customer for a long time. There prices are very reasonable on their merchandise. The staff are always friendly and greets you with a smile and a welcome. Their store is clean and well organized. I love shopping there, and I live clear on the other side of town and won’t shop at any other pawn store. Capital Pawn is the best. Thank you all for your great service.

Only place to go

These guys are the best. They always beat the competition, there is no better pawn shop around. They give fair prices and a professional experience, I trust these guys. Capital Pawn is the only place to go.

Fabulous deal on great gun

Just bought a new-to-me shotgun at Capital Pawn – the guys were great to work with, and I got a fabulous deal on a great gun. Will most definitely do business with them again.